The recent news of the suicide of Kate Spade a prominent Fashion designer and businesswoman, and in 2013 Ilya Zhitomirskiy, the cofounder of Diaspora, a ‘presumed’ Facebook rival sparks even more interest into Mental health issues especially concerning prominent leaders in business.
Kate’s friends were amazed...
I recently spent two very entertaining evenings watching auditions for an upcoming comedy at my local theatre. There are a lot of very talented amateur actors in the North West! The focus on body language in characterisation reminded me of Amy Cuddy’s excellent TED Talk “Your...
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Customer Service
“A smile is the universal welcome.” - Max Eastman
In Nick Bishop’s recent article “The Twelve Feet Rule”, he examined the importance of the initial recognition between the customer and employee. This time, he explores the importance of a genuine smile in making a great first...
We all have had experience of someone who is charismatic, exudes enthusiasm and confidence and self belief – Richard Branson, Tim Peake, Usain Bolt, Oprah Winfrey – and each one has the body language which can be defined as presence.
“We convince by our presence.” –...