Appraisals are included in every job role as a way of developing a team. If you manage other staff members, you will very likely have already held apprarisals or be planning them in the next couple of months. Appraisals are integral to our strategies at...
Do you ever feel let down by somebody at work? Do you feel that not everyone accepts and takes responsibility? Heather is often asked by organisations to help them work out this issue which can deeply affect results, a team's motivation and morale, relationships, and...
“Hello and welcome to How to Fail with Elizabeth Day, the podcast that celebrates the things that haven’t gone right. This is a podcast about learning from our mistakes and understanding that why we fail ultimately makes us stronger because learning how to fail in...
Sometimes, the most powerful influence is the one that whispers. When we look at international global relations, it’s interesting to note from Erica Chenoweth and Maria Stephan’s book Why Civil Resistance Works, that overall, nonviolent campaigns are twice as likely to succeed as violent campaigns, even in overthrowing governments. When...
Recognise the personal value of training beyond the confines of your day-to-day. As an editorial contributor to Executive Secretary magazine, my latest article looks at personal development and why it's important to reflect on relevance. The most powerful themes have implications way beyond the parameters of the workplace. The following...
In 2001, just after he took over the small family business, Dani Reiss decided to rebrand “Snow Goose” to “Canada Goose”, and commit to always producing their key product, parkas, in Canada. By identifying this clear purpose of quality homegrown apparel, Reiss formed the strategy...
Call upon your persuasive powers to get the job done I am delighted to have a new article Tapping into the Power of Influence published in the Leadership section of Executive Secretary magazine. I hope the excerpt below inspires you to click to read the full article and discover how C.L.U.E. can...
Resilience is a regular speaking topic for our director Heather Wright as the skill is one of the key indicators of success, strong leadership, and enables the individual to deal more effectively with change, challenges, and manage stress levels. It is defined as the ability to cope...
Happy International Women’s Day! The day when the media and many celebrities and business people will be vocal by recognising how far women have progressed, but also how much further women have to go for equality. In 2019, the Alpha Culture is unfortunately still dominant within...
Howard Schultz carries a key with him, the key to the Seattle waterfront store where Starbucks started. This coffee place has been preserved as it was in 1971, never changed, as a reminder of the company’s roots and purpose, its values, and its history. He...